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Terms & Conditions

Terms and Conditions

ElaraCare
503 W Madison Ave
Athens, TN 37303
Phone: (423) 745-2312

Terms and Conditions
Last updated: April 09, 2025

 

Please read these terms and conditions carefully before using our Service.

Interpretation and Definitions

Interpretation
Words with capitalized first letters have specific meanings defined below. These definitions apply whether used in the singular or plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means any entity that controls, is controlled by, or is under common control with a party.

  • Country refers to: Tennessee, United States.

  • Company (referred to as either "the Company," "We," "Us," or "Our") refers to ElaraCare, located at 503 W Madison Ave, Athens, TN 37303.

  • Device means any device that can access the Service, such as a computer, cellphone, or tablet.

  • Service refers to the Website and services provided by ElaraCare.

  • Terms and Conditions (or "Terms") refer to this agreement between you and ElaraCare regarding the use of the Service.

  • Third-party Social Media Service refers to any content, product, or service provided by a third party that may be included or linked through our Service.

  • Website refers to ElaraCare’s website, accessible at [Insert your website URL].

  • You means the individual using the Service or the legal entity on whose behalf the individual is accessing the Service.

Acknowledgment

These Terms govern your access to and use of the Service and form a legally binding agreement between you and ElaraCare.

By using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not access the Service.

You affirm that you are at least 18 years of age. ElaraCare does not permit use of the Service by individuals under the age of 18.

Your use of the Service is also subject to our HIPAA Privacy Policy, which describes how we collect, use, and protect your personal information.

Links to Other Websites

Our Service may contain links to third-party websites or services not owned or controlled by ElaraCare.

We are not responsible for the content, privacy practices, or services of any third-party websites. We strongly recommend reviewing their terms and privacy policies before using them.

Termination

We may suspend or terminate your access to the Service at any time, without notice, for any violation of these Terms.

Upon termination, your right to use the Service will immediately cease.

Limitation of Liability

To the fullest extent permitted by law, ElaraCare and its suppliers shall not be liable for any indirect, incidental, or consequential damages, including loss of profits or data, resulting from your use of the Service.

If liability is determined, our total liability shall not exceed $100 or the amount you paid to use our Service, whichever is greater.

Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law provisions.

Dispute Resolution

If you have any concerns about the Service, please contact us first so we can attempt to resolve the issue informally.

United States Legal Compliance

You represent that:

  • You are not located in a country subject to a U.S. government embargo.

  • You are not listed on any U.S. government list of prohibited or restricted parties.

Severability and Waiver

If any part of these Terms is found to be invalid or unenforceable, the rest will remain in effect.

Failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

Changes to These Terms

We reserve the right to revise these Terms at any time. Updates will be posted on our website with the updated effective date. By continuing to use the Service, you agree to be bound by the revised Terms.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

  • By email: [Insert your official practice email]

  • By phone: (423) 745-2312

  • By mail:
    ElaraCare
    503 W Madison Ave
    Athens, TN 37303

How We Use and Disclose Your Health Information

We may use and disclose your PHI for the following purposes:

1. Treatment, Payment, and Healthcare Operations

Treatment: To provide, coordinate, or manage your healthcare, including consultations and referrals.
Payment: To bill and collect payment from you, your insurance provider, or other third-party payers.
Healthcare Operations: To improve our services, train staff, perform internal audits, and maintain quality assurance.

2. Other Permitted Disclosures

We may disclose your PHI under the following circumstances:

  • To Comply with Law: When required by federal, state, or local law.

  • Public Health and Safety: To public health authorities for disease prevention, FDA reporting, or workplace safety.

  • Law Enforcement and Legal Proceedings: In response to a subpoena, court order, or to support law enforcement investigations.

  • Health Oversight Agencies: To agencies overseeing healthcare regulation and compliance.

  • Research: Under certain conditions, we may disclose PHI for research purposes.

  • Serious Threats to Health or Safety: To prevent or reduce a serious threat to you or others.

  • Workers’ Compensation: As required to comply with applicable workers' compensation laws.

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